Case, Project, Campaign & Tribunal Management – powerful customised case management solutions for a wide range of industries.
Share Information Securely
Information regarding Cases need to be shared across your various departments, but other information should be kept private with only the department managers having access.
Instant Case Insights
Latest information on interactions, notes, documents, people and workplaces are available instantly regarding any Case.
Multi-tiered Permission Structure
Multi-tiered permission structure to ensure only the people who should access data can.
We understand the sensitive nature of case management, as well as the difficulty in collating and storing documentation, and sharing information judiciously.
Bond Case offers a centralised management solution to enable organisations to best create, store, manage and track data and documents that can belong to one or many Cases.
Each department within your business can create and manage their own Cases, or share them with other departments depending on who needs to be involved. For example, if a member or stakeholder of your organisation is under investigation, or a complaint has been made against them (or a workplace), then there could be any number of departments that need to be involved (such as Industrial Relations, Welfare, OH&S etc). Some information regarding the Case would need to be shared across the various departments, but other information should be kept private with only the department managers having access.
Latest information on the interactions, notes, documents are available instantly, the different departments that are managing the case can decide to share or store data independently of one another even if they are all working on the same Case.
Bond Case can leveraged in any number of ways. For example in sport, Case is perfect for tribunal management. Let’s say a player is under report, any number of interactions, documents, video files, reports, all need to be stored against a player’s profile. Referees, umpires, coaches, doctors, and other players, also all need to be related to the Case. Management, or team members managing the Case can get instant insight by getting a birds-eye view of anything related to the case.
Bond Case enables you to:
- Quickly search and access all cases you manage or are included in
- Share information securely
- Access historical case records
- Record interactions, emails, document and notes
- Create tasks
- Assign actions and business processes (workflows)
- Send and record correspondence
- Multi-tiered permission structure to ensure only the people who should access data can
- Leverage the Bond process automation module to create simple or complex processes to be followed
- Maintain clear audit trail
- Case-wide analytics
- OCR integration and text analytics for advanced searching
- Business intelligence reporting