Capabilities - Bond Software

Our Capabilities

Our platform is redefining the way members and customers interact with organisations.

Armed with a squad of experts across varied disciplines, our work extends far beyond just technology provision.

We harness our extensive knowledge and relentless drive for innovation to support our clients with unmatched experiences for their members.

Our systems are engineered to guarantee scalability, security, and success, setting new benchmarks in the industry.

Our adaptable Bond ecosystem isn’t confined by sector. Instead, it adds velocity and fosters seamless interactions across a diverse range of industries, including some of Australia’s most renowned finance, union, education, government, and membership-oriented organisations.

Key Capabilities

Introducing our superior membership experience platform: BondMX.

Bond is not just another CRM, it is a completely integrated ecosystem that includes a highly curated content delivery platform via browser and mobile app ensuring your data and content are totally harmonious.

Enterprise Member + Customer Relationship Management. We call it, MCRM.

News flash – CRMs are designed for managing customer data for sales people, they are not designed to manage memberships.

Consultancy and Specialty Advice

Facilitating stakeholder groups to understand, collect and negotiate business and stakeholder requirements, deliver analysis, create insights and recommendations to support organisation strategy.

Change Planning, Analysis and Management

Supporting organisations going through transformation, evolution and change by planning, designing and implementing activities to transition the business and its people from current to future state.

Strategy and Architecture

Bond advises and implements software solutions within all technical environments, including changes to services, process, organisation, and operating models as well as technology.

Systems Design + Development

Programming and software development to deliver maximum value to stakeholders through agile approaches.

Security Services and Privacy

Bond defines and operates frameworks of security controls for information management to maintain the security, confidentiality, integrity, availability, accountability of information systems.

Data and Analytics

Bond develops and implements data management plans, policies, and practices that manage and optimise the value of data assets.

User + Member Experience (MX)

Researching, prototyping and addressing design goals by prioritising seamless and friendly end-user experience

AI + Content Management

Bond supports organisations to design and process for creating and publishing multimedia content, and its presentation to audiences within an information architecture or larger user experience.

Technology Management

Bond provides and implements IT infrastructure, enterprise and custom applications, and integrations with internal and external services, developing and implementing continual service improvement plans to ensure the technology services adequately supports business outcomes.

Advice and Governance

Bond works with organisations to define decision-making frameworks, managing stakeholder relationships, and identifying the roles and responsibilities within the accountability structure of a business.